Case Study
Shooz
How Tadabase does the work of two employees and brings the future boutique shopping experience to Shooz
The Problem
Archaic Shopping Mayhem
Brian Gross, owner of Shooz, turned to Tadabase due to unexpected circumstances. What he anticipated would be a regular opening day, turned into swarms of customers lined up to browse and shop the boutique. This overwhelming positive response was unexpected and his store was not prepared.
Shooz often services hundreds of customers on a single day. The dilemma Brian faced was trying to keep up with demand, without compromising the customer experience which is integral to the company’s mission.
Turning to Innovation
Brian immediately began searching for a solution. Initially, he attempted increasing his staff team, however, he still felt that his company was losing slivers of their core mission. Thus began his search for an automated system that would optimize his business’ workflow.
He started off by searching through existing “off the shelf” software for apparel stores. He found that while many had features that would be beneficial to his boutique, none quite fit the specific mold he envisioned for Shooz.
Brian then discovered no-code and attempted to use Airtable to build a check-in, scheduling, and tracking system to track and notify customers when it was their turn to be fitted for shoes. While this worked on a basic level, it required many integrations that had to be stitched together using Zapier and Integromat. It felt clunky and didn’t 10x their experience. He continued his search until he eventually came across Tadabase. Within minutes, he knew that he arrived at the right place.
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Attempted increasing his staff team but company was losing slivers of their core mission.
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Search for an automated system that would optimize his business’ workflow.
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Automated tools mostly worked on a basic level, it required many integrations that had to be stitched together,
Introduction
Based in Baltimore, MD, Shooz is a boutique shoe store catering towards kids and teens of all ages. Shooz was founded with the goal of enabling style and top-notch service to intersect by bringing the nostalgic shoe shopping experience to today’s kids.
At Shooz, every customer is given quality personal attention, ensuring that the shoes they find are stylish, comfortable and most importantly, adored.
“It’s never a question of: ‘is it possible?’ It's only a question of: ‘what do we want to do?”
Mr. Brian
Owner of Shooz Boutique
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600+
Customers visited last month
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100+
Customers served in a Day!
Tadabase: Shooz’s Superior Software Solution
After discovering Tadabase, Brian created and implemented his software within a week. The new app allows customers to schedule a time for a consultation (online or in store), and be notified by text message 20 minutes before their turn. This automated system is built into the boutique’s employee software, ensuring that each salesperson can greet every customer by name and provide the highest quality experience. Scheduling a set time allows allocated one-on-one attention with each customer and minimizes overcrowding in the boutique.
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Brian created and implemented his software within a week
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Customers to schedule a time for a consultation and notified by text message 20 minutes before their turn.
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Ensuring that each salesperson can greet every customer by name and provide the highest quality experience.
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One-on-one attention with each customer and minimizes overcrowding in the boutique.
Tadabase: Shooz’s Superior Software Solution
Dr. Greenberg highly encourages other businesses to automate with Tadabase. He feels that he has the “highest level of customer experience, bar none.” With Tadabase, the options are limitless. Anything Dr. Greenberg thought of or wanted to do, he was ultimately able to, no matter how simple or complex.
“Tadabase doesn’t have barriers or roadblocks that will stop you from moving forward. ‘Use Tadabase’ is the ultimate guidance I can give.”
Scaling and Soaring with Tadabase
Almost two years later, Aeris continues to scale with Tadabase. Dr. Greenberg is thrilled with the app he has built and is excited for the future. He shares,
“The fact that Tadabase is still developing and adding features is something that should excite future customers. This allows your business to stay ahead of the curb and keep you with a competitive advantage.”
Dr. Greenberg concludes by saying that
“I still remain completely unable to write a line of code and I have a beautiful app to show for it.”